FAQ’s

You can use FixFund at any participating repair shops or dealerships in our network. You can also request to add a shop if it’s verified

• Active subscription for at least 30–90 days (varies by tier)
• Account in good standing (no missed payments)
• Proof of vehicle ownership and repair need
• Repair must be from a trusted partner shop

No. Funds saved in your FixFund wallet can only be used for approved auto services — not for cash withdrawal or non-automotive expenses.

Yes! Regular maintenance (brakes, oil, filters, inspections) is always covered from your FixFund Wallet.

No. Major repairs like full engine/trans swaps are excluded under the Help Fund but may be allowed if fully covered by your wallet balance.

Yes, we frequently offer discounts and promotions to our customers. Be sure to check our website or follow us on social media to stay up-to-date on our latest offers.

We accept cash, credit cards, and debit cards. We also offer financing options for larger repairs or services.

Yes, but you may lose Help Fund eligibility or benefits if your account becomes inactive.

• Basic Plan – $10/month
   
  • Savings only, 1 repair claim every 6 months
• Premium Plan – $25/month
   
  • Savings + small repair assistance, faster help access
• Elite Plan – $50+/month
   
  • Higher savings match, performance/sports car coverage, loyalty bonuses

Yes, each plan has monthly savings caps and max assistance amounts:

• Basic: Max help fund $200
• Premium: Max help fund $500
• Elite: Up to $1,500 or more depending on repair

FixFund services all types of vehicles including cars, trucks, SUVs, and vans. We also offer specialized services for hybrid and electric vehicles.

We recommend getting an oil change every 5,000 miles or every six months, whichever comes first. However, this may vary depending on your vehicle's make and model. Consult your owner's manual or ask one of our technicians for more information.